Thanks for your interest. We’re busy out in the field most days, but our inbox is open 24 hours a day and 7 days a week. We try to respond to every email within 24 hours. If anything urgent pops up we can give you a call, but email is our preferred method of communication. This allows us to keep track of all your requests and respond at all times of day and night. We appreciate your business and look forward to helping to you! -Davin & Biologic Performance® Team
FREQUENTLY ASKED QUESTIONS
We require phone numbers on orders in case shipping carriers need to contact you for delivery, or there is something we need to talk to you about concerning your order. We will never make sales calls, or share your information with anyone else.
We currently respond the best with email. Just fill out the contact form and we’ll get back to you asap. Thanks for being patient with us.
Please view the shipping information page. We aim to have to orders ship same day, but if it’s an item that we don’t stock or a manufacturer ships directly it could take 1-3 business days for a tracking number. If it’s been more than 3 business days and you’ve checked your spam and inbox folders in your email. Along with your my account page please contact us and we’ll get you your tracking asap.
Our main office and warehouse address is 1500 St. Paul, Gurnee, IL 60031. Please note we do not have a retail store at this location. We only do customer pick ups and drop offs and ship product at this address.